Director of Creation, Design & Development for Key Accounts

Key Responsibilities:

• Leading a part of the Creation, Design & Development Beverage Key Account team.
• Manage global and regional key accounts in close cooperation with the respective commercial teams.
• Coordinate development briefings from product idea to production.
• Management of product developments & cross selling activities for the CD&D Key Account Team.
• Regular customer visits and presentation of new developments as well as innovations at the customer or during the customer visit.
• Development of strategies and measures to expand customer relations on a regional and global level.
• Coordination of recipe transfers to EMEAI and from EMEAI to other regions with the focus on global key accounts.
• Close cooperation with the Global Key Account Teams in North America, APAC and LATAM.
• Steering of innovation and product adaptation projects including product documentation and evaluation.
• Close cooperation with the Global Sales Lead as well as with the Global Technical Sales Lead.
• Use of all communication channels to establish and maintain customer contact.
• Sales contact and liaison with customers on technical issues ? Support of initial production at the filler (if necessary).
• Support in processing customer complaints ? Helping to shape a positive sales development for the customer.
• Proactive development of customer related innovations.

Required Skills and Experience

• Degree in food or beverage technology or a comparable qualification.
• 10+ years of professional experience ideally in product development preferably in the food/beverage industry.
• Professional technical experience at a global flavor house.
• Many years of experience in innovation and project management.
• Extensive knowledge of development processes, ideally in beverages.
• Very good knowledge of English.
• Enthusiasm for innovative solutions and trends in the beverage market.
• Initiative and ability to work under pressure.
• High social competence, service orientation and strong communication skills.