Technical Sales Account Manager

Category: -Ingredients jobs

Scope: -EMEA

Pharma, Healthcare & Industrial

The Role Accelerate sales in our Pharma, Healthcare and Industrial Business Units EMEA to exceed our annual and strategic plans:

• Manage an existing portfolio of medium and large accounts with a sales turnover in excess of $15 Million per annum.
• Uncover and develop new business opportunities in the sector in line with company objectives and strategy.

Develop new technical and pharmaceutical/healthcare solutions to improve existing products and manufacturing processes.

Key Responsibilities

Customer Management

• Meet annual sales volume, value & average selling price targets.
• Commercial management of the customer account base, including price/contract negotiations and coordinating delivery of opportunities
• Develop and maintain existing strategic customer base through direct frequent contact, leveraging the company’s expertise and services to bring value to customers.

Business and Technical Development

• Conduct technical lab trials and scaling-up products to translate into new concepts for the market and explain these products to new and existing customers.
• Develop & grow sales of innovative and differentiated products in line with strategic growth.
• Manage Industrial & Pharma and Healthcare product stewardship, supporting QA, including complaint handling and product launches.
• Hit growth targets in new business areas
• Developing and hunting for new customers and application areas
• Design new technical alternative workflows in order to cut costs and improve overall manufacturing efficiency e.g. addressing issues and troubleshooting when a problem is detected in the manufacturing process in order to restore the safety and quality of the product.

Project Pipeline Growth

• Uncover, develop & deliver high profile customer projects, resulting in new business.
• Train and coach Healthcare distributors technical and quality related aspects to support joint customer projects
• Identify and develop new customers and application areas and meet targets.

Customer Relationship Management

• Develop & maintain strong customer relationships with frequent contact, leveraging the company’s expertise and services to bring value to customers.

Required Skills and Experiences

• Bachelor of Science Degree or Master´s degree in chemistry, or chemical engineering, pharmaceutical engineering, biological engineering or another related discipline or equivalent.
• Technical sales experience in a business to business environment preferably in industrial, pharmaceutical or chemical industry
• Technical skills e.g. pharmaceutical engineer or specialised chemical engineer background
• Excellent Negotiation Skills
• Excellent communication and presentation skills in English and ideally in German.
• Questioning /listening skills and able to uncover customer needs.